Report an Issue

Use this form to report operational issues, technical problems, security concerns, or personnel complaints. All submissions are reviewed by regional command.

⚠ MANDATORY NOTICE: All reports require valid identification and are logged in Authority systems. False reports may result in fines, detention, or travel restrictions. Reports deemed frivolous will be penalized.

Reporting Categories

Select the appropriate category for your report:

1. Personnel Complaint (Form AR-801)

Report misconduct, unprofessional behavior, or mistreatment by Authority personnel.

Processing Time: 60-90 days
Fee: None (initial complaint)
Outcome Rate: 1.2% result in corrective action
Warning: Frivolous complaints may result in $250 fine

2. Technical/Operational Issue (Form AR-802)

Report technical problems with systems, facilities, or procedures.

Processing Time: 30-45 days
Fee: None
Examples: Equipment failures, website errors, facility maintenance needs

3. Security Concern (Form AR-803)

Report suspicious activity, potential threats, or security vulnerabilities.

Processing Time: Immediate (priority review)
Fee: None
Confidentiality: Reporter identity protected
Warning: False security reports carry severe penalties (up to 5 years detention)

4. Document/Database Error (Form AR-804)

Report errors in your official records or documents.

Processing Time: 45-60 days
Fee: None (error correction)
Note: Corrections require proof of error

5. Policy Clarification Request (Form AR-805)

Request clarification on Authority policies or procedures.

Processing Time: 30-60 days
Fee: None
Note: Responses are not legally binding

Issue Report Form

Complete all required fields marked with *

Report Type *

Full Name *

Must match your Authority identification card

Document ID Number *

Your identification card number (format: XX-####-G##)

Current Zone *

Contact Email

Optional. If provided, may be used for follow-up (no guarantee of response)

Related Checkpoint (if applicable)

Incident Date (if applicable)

Personnel complaints must be filed within 14 days of incident

Personnel Name (if applicable)

For personnel complaints, provide officer name or badge number if known

Detailed Description *

0 / 2000 characters

Include all relevant details: what happened, when, where, who was involved, and any witnesses

Supporting Evidence

List evidence you have or can provide (actual submission handled separately)

Desired Outcome

Optional. Describe what you hope will result from this report

CERTIFICATION:

By submitting this report, I certify that:

All information provided is truthful and accurate
I understand false reports carry severe penalties
I consent to Authority investigation of this report
I understand my report may be shared with relevant personnel
I acknowledge that outcomes are at Authority discretion

After Submission

What to expect after submitting your report:

Confirmation

You will receive a report reference number
Confirmation sent to provided email (if applicable)
Reference number required for any follow-up inquiries

Review Process

Report reviewed by appropriate Authority department
Processing times vary by category (30-90 days)
Security concerns receive priority review
Additional information may be requested

Investigation

Authority may conduct investigation based on report
You may be contacted for additional information
Investigation details are confidential
No guarantee of specific outcome

Resolution

Written response sent to your registered address (if applicable)
Outcomes range from "no action warranted" to corrective measures
Specific personnel actions are not disclosed
Decisions are final and not subject to appeal

Status Inquiry

To check the status of a previously submitted report:

Contact regional command with your report reference number
Inquiries accepted 30+ days after submission
Status updates provided at Authority discretion
Repeated inquiries may delay processing

Alternative Reporting Methods

In-Person Reporting

Visit any Authority regional office to file a report in person:

Bring valid identification
Forms available at all offices
Staff assistance available during business hours (08:00-16:00)

Mail Reporting

Send completed paper forms to your regional command center:

Forms available for download (see Travelers page)
Include copy of identification
Allow additional 2-3 weeks for mail processing

Anonymous Reporting

Security concerns may be reported anonymously:

Anonymous reports receive lower priority
No follow-up possible for anonymous reports
False anonymous tips are still prosecutable if source is identified

Penalties for False Reports

WARNING: False or frivolous reports carry severe consequences:

False Personnel Complaint: $250-1,000 fine, potential travel restrictions
False Security Report: Up to 5 years detention, permanent travel ban
Frivolous Technical Report: $100 fine, report privileges suspended
Malicious False Report: Criminal charges, detention, zone expulsion

Contact Information

For questions about the reporting process:

Regional Command: See Contact Us page

EMPLOYEE REPORTING: Authority personnel should use internal reporting channels through the employee portal. Public reporting is for travelers and zone residents only.

Legal Authority: Public Reporting Act 2042 | Complaint Processing Directive 2043
All Reports: Logged and retained permanently in Authority systems
Document ID: AUTH-REPORT-2048-v2.0

THE AUTHORITY